Returns & Exchange
Returns can be requested within 3 days of receiving your order. All approved returns will be refunded back to your selected payment method.
Shipping cost of return will be
Discounted items are final and cannot be returned or exchanged.
For a return to be eligible
1. Returned item must not be opened and returned in the orginal packaging, unopened with seal intact.
2. Returned item must not be used.
Returned are subject to approval by
KSFBeauty based on the proof of prodct when received.
not responsbile for any
damaged/lost mail during return.
Strictly no exchange of products.
To request for returns, please contact us and provide the following:
1. Order Number
2. Item(s) to be returned
4. Reason for return
5. Photo of item(s)
Return policy can be subject to changes by
KSFBeauty and final apporval of return will be decided by
Broken/ Damaged/ Lost Products
We provide full refund/partial refunds for items that are damaged and/or broken or lost during shipping. We also offer replacement(s) depending on stock availability.
1. Damaged/ Broken/ Lost product via
Normal mail (Singpost)
2. Damaged product due
3. Damaged packaging but product intact
4. Leaked product due to its nature, production, or air freight
To file for refund or replacement, do contact us and provide the following:
1. Order no.
2. Item to be returned
4. To be Refunded/ Replaced
5. Photo of parcel when it arrived
Photo of damaged product together with shipping label & package
Refund policy can be subject to changes by
KSFBeauty and final approval of return will be decided by