ksfbeauty%2520Logo_2%2520(2)_edited_edit

RETURNS & EXCHANGE

Frequently Asked

Returns & Exchange


Returns Returns can be requested within 3 days of receiving your order. All approved returns will be refunded back to your selected payment method. Shipping cost of return will be beared by Buyer. Discounted items are final and cannot be returned or exchanged. For a return to be eligible 1. Returned item must not be opened and returned in the orginal packaging, unopened with seal intact. 2. Returned item must not be used. Returned are subject to approval by KSFBeauty based on the proof of prodct when received. We are not responsbile for any damaged/lost mail during return. Exchange Strictly no exchange of products. To request for returns, please contact us and provide the following: 1. Order Number 2. Item(s) to be returned 3. Quantity 4. Reason for return 5. Photo of item(s) Return policy can be subject to changes by KSFBeauty and final apporval of return will be decided by KSFBeauty




Refund Policy


Broken/ Damaged/ Lost Products We provide full refund/partial refunds for items that are damaged and/or broken or lost during shipping. We also offer replacement(s) depending on stock availability. Except for: 1. Damaged/ Broken/ Lost product via Normal mail (Singpost) 2. Damaged product due personal mishandling 3. Damaged packaging but product intact 4. Leaked product due to its nature, production, or air freight To file for refund or replacement, do contact us and provide the following: 1. Order no. 2. Item to be returned 3. Quantity 4. To be Refunded/ Replaced 5. Photo of parcel when it arrived 6. Photo of damaged product together with shipping label & package Refund policy can be subject to changes by KSFBeauty and final approval of return will be decided by KSFBeauty





© Copyright 2020, KSFBEAUTY Pte Ltd. All Rights Reserved.